Privacy Policy | Telelink City



Our website address is


This privacy policy is adopted in accordance with the requirements of REGULATION (EU) 2016/679 of the European Parliament and Council and aims to inform you of your rights, regarding the processing of your personal data. Please read this document carefully, as it is designed to clarify the basic rules that Telelink City Ltd. (hereinafter referred to as the ‘Company’) follows while collecting and processing your personal data.




  • Name and legal form: Telelink City Ltd.;
  • UIC: 205809328;
  • Seat and address of administration: 6 Panorama St, Business Center Richhill, building B, floor 2, Sofia 1766, Bulgaria;
  • Represented by: Borislav Krasimirov Gorov;
  • Person collecting and processing personal data: Borislav Krasimirov Gorov
  • Email:


Telelink City Ltd. is a company, registered in the Republic of Bulgaria.




What does “Personal Data of Individuals” (natural persons) mean – it means all data that can be used to identify one individual.

The personal data you provide to the Company by filling the electronic contact form on the website



  • Confirmation that you are at least 18 years of age *;
  • Email address;
  • Telephone number.




Conclusion and execution of a contract
You provide the above-mentioned personal data, fill in the contact form (name, e-mail, phone, company), because we need to contact you.


Getting in touch with us

Any data you provide us through correspondence, addressed to us, will be processed for the purposes you had in contacting us. These purposes may be performance of the contract – when you have a request, regarding the services we provide; your consent – when the query is not directly related to our services; as well as any other reason, depending on your correspondence. The data you provide to us, in this case, will be processed according to the rules, outlined in these policies, including in accordance with our obligation to store your data and do not disseminate it (unless disseminating it is required for accomplishing the request in your query).


Statistical purpose

Following the completion of the agreement between us, the Company keeps your personal data for statistical purposes. In this case, pseudonymization is performed – your personal data is processed in such a way that it can not be linked to you and you can not be identified.

Legal basis for processing – Art. 6, item 1, letter. “f” of Regulation 2016/679 of the European Parliament and of the Council; Commercial Act.





Your personal data will only be provided by you, at your request and upon confirmation by you, that you wish to enter into a contract with Telelink City Ltd. You choose how to provide us with your personal data – by signing up on the Website www., by filling in the electronic contact platform.




Your personal data is stored online, on the so-called cloud.

Telelink City Ltd. has taken all necessary technical and organizational measures to protect your personal data, including restricted access to the cloud, storage on a separated server, etc.





Your personal data is stored for different terms, depending on the purpose for which it is collected.


1./ Conclusion, execution and protection of the rights of the Company in case of non-fulfillment of the contract of – term of up to 10 years from the date on which the full and final performance of the contract occurs by the parties or the termination of the contract on another ground.

In case of a breach of contract and one of the parties has taken actions to defend its rights by judicial, administrative, or another manner – up to 5 years from the date of the final judicial, administrative or other action.


2./ Information that you voluntarily provided through the Website – until your consent is withdrawn. Data from the optional fields is kept for no more than 1 year and 6 months after receipt, and then aggregated and used for statistical purposes.


3./ Information from getting in touch with us– up to 5 years after concluding the issue you have approached us with unless the matter falls under any of the other points of this section (in which case the data is processed for the period specified at the other point).


4./ Statistical purposes – up to 10 years from the date you contact us.

In case that there is a breach of contract and one of the parties has taken action to protect its rights in judicial /administrative or another manner to which Telelink City Ltd. is a part of – up to 5 years from the date on which the final judicial, administrative or other action was issued.





To avoid any unwanted negative consequences in relation to the processing of your personal data, by the expiry of the term for which the personal data are stored, the latter shall be destroyed/ pseudonymized in such a way that you can not be identified.





Your personal data may be provided to others, depending on the purposes for which the data is stored, namely:


1./ Concluding, implementation, and protection of the Company’s rights in case of non-fulfillment of the contract on technical and information medium – for protection of the rights of one of the parties in the relevant judicial, administrative or other matter – to Attorney-at-law, notary, accountant / accountancy office, Registry Agency, court, prosecutor’s office, State Agency for National Security, established courier company, Bulgarian Posts Jsc, people responsible for technical and software maintenance of the equipment (IT specialists). In case you want to find the exact name of the people to whom your personal data has been provided, please contact us at the email, address, and phone provided in section I above.


2./ Data from getting in touch with us – it will not be provided to others unless providing it to others is necessary for completing the request in your query.


3./ Accounting and tax purposes – to accountants and accounting offices, to the competent state and municipal authorities upon request of them, e.g. National Revenue Agency, Local Taxes and Fees Department at Sofia Municipality, State Agency for National Security, and others.


4./ Statistical purposes – these data are not provided to other people, except for shareholders representing them, employees of the Company, and the competent state and judicial authorities, if it’s necessary and requested by them.


ATTENTION: Your personal data may be provided to the Commission for the protection of personal data when exercising its powers of control over compliance with the provisions of Regulation (EC) 2016/679 of the European Parliament and of the Council.



WHAT ARE YOUR RIGHTS with reference to your personal data, processed by us


1./ Right to access, correct, delete, limit the processing of your data

You have the right to receive information about whether we process your personal data, exactly which personal data we process, which person process it, whether it is provided to others, how long it is processed, what your rights are in relation to your personal data, whether you have the right to appeal. You may receive a copy of your personal data, which we process. In addition, you have the right to ask us to update/correct your personal information if the information we have is incorrect (for example, if you no longer use the old email address that we have for contacting you). You have the right to request from us not to take any action on your data but only to store it (the so-called restriction of processing) and to request the erasure of your personal data when it is no longer necessary for the purposes, for which they are being processed, and after the expiry of the period for which they are stored.


ATTENTION: You submit your personal data by your choice, based on your own decision, and Telelink City Ltd. does not perform any profiling or automated processing of your personal data.


2./ Right to data transfer

You have the right to receive your personal data that you have provided us with and which we process in a structured and widely used format. In addition, you are entitled to transfer your personal data under the previous sentence to other people and/or administrators, either personally or by transferring our data to another administrator you provide, if it’s technically possible.


3./ Right of objection

The provisions of the Regulation provide for your right of objection in cases where your personal data are processed for the performance of a public interest task or where the processing is necessary for the purposes or legitimate interests of the Company or a third party when the legal bases for processing your data are based on Art. 6 (1) (e) and (f) of the Regulation. In such cases, you have the right to object and request that we discontinue the processing of your personal data. If you choose to file such an objection, we will review your request and respond to you in the appropriate order and within one month, unless it is technically necessary to take a longer time.


4./ Right to appeal

To protect your rights and legitimate interests in relation to the processing of your data you can file a complaint with the Personal Data Protection Commission, address the city of Sofia, 2 Prof. Tzvetan Lazarov Bul.


ATTENTION: If you need any further information regarding the collection, processing, storage, destruction, or any other information related to your personal data, please contact us at the above address, phone number, and email address. Our team will answer all of your questions.