Case Study Bistrita | Telelink City
Our solution to the low customer satisfaction and declining ridership of the public transportation system
The transit system in Bistrita, Romania (population of 70,000 people) was in dire need of a revamp due to low customer satisfaction and low usage rates, but they were reluctant to invest due to many failures they had witnessed. However, having seen the flexibility of the Modeshift system, they decided to implement the full Modeshift product which quickly transformed public transportation into a much more convenient service and increased ridership from the first month.
